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Customer Service

Customer Service

Top notch customer service

At PenGallery, we pride ourselves with top notch customer service. If you have any questions pertaining an order, please feel free to get in touch with us through the many methods below.

Have an inquiry about your order?

Make sure the inquiry about your order gets to the right people, use our dedicated order messaging system!

Looking for a particular product?

As specialists in our field, if there's a particular style or model you're looking for and is not available on the site, please feel free to contact us - we might just have it or assist in sourcing for you!


Pure Paradigm Sdn Bhd

60A, 1st Floor, Jalan SS2/72 
47300 Petaling Jaya
Selangor D.E
contact. +603 7956 3318
fax. +603 7931 6670
e-mail. sales@pengallery.com 

Store Business Hours

Mondays - Fridays
10:00am to 7:00 pm (+8 GMT)

10:00am to 3:00 pm (+8 GMT)

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